1. What the World Bank's Business Ready (B-READY) mainly assesses:

• Regulatory framework: The quality of electricity, water and internet regulations, including regulations on the efficient deployment of utility connections and quality of supply, regulations on the safety of utility connections, and environmental regulations on sustainable provisions and use of utility services.
• Public services: The quality of the governance of utility services, monitoring the reliability and sustainability of service supply and the safety of connections, transparency, and interoperability of utility services.
• Efficiency: The efficiency of utility service provisions in practice, including time, cost, and the reliability of electricity, water, and internet services.

2. Key points, cases, and relevant legal policies (Coming soon)

3. What efforts have been made in Shanghai:

• Laws and regulations on efficient power installation, reliable supply, connection safety and environmental sustainability have been published on the official website of the State Grid Shanghai Municipal Electric Power Company （https://95598.cn）and on Government Online-offline Shanghai, the Shanghai e-governance platform, under the category of "Business Environment".
• The Reliability Center of the National Energy Administration released the 2022 National Electric Power Reliability Annual Report, and the Shanghai Municipal Economic and Information Commission released the 2022 Shanghai Power Grid Power Supply Reliability Control Plan on Aug 15, 2023, increasing the allowable income of State Grid Shanghai's power transmission and distribution price by 1 million yuan ($13.9 million), forming a closed loop of reliability supervision.
• Such information as electricity prices and price setting, the standards for the deployment of electricity connections, notices of planned power outages, and the mechanism and procedures for filing a complaint is published on a regular basis on the official website of the State Grid Shanghai Municipal Electric Power Company（https://95598.cn）and its official WeChat account, as well as at its offline service centers.
• The Shanghai e-governance platform - Government Online-offline Shanghai - has launched one-stop installation services for water, electricity, natural gas, and internet facilities. Furthermore, the government has established an infrastructure database and made it open to the public, so that enterprises can explore the infrastructure layout of the region. Shanghai has also provided enterprises with information inquiry services for planned projects in the region.
• The application to connect to the municipal water supply pipeline network, which is free, now requires just one procedure and takes six days in Shanghai.
• Shanghai has implemented a water reliability control plan to ensure the supervision of water supply sustainability and enforce local standards for sludge treatment and disposal.
• Data on water quality, pressure and quantity, as well as the evaluation data of service satisfaction, is published on the official website of the Shanghai Municipal Bureau of Water Resources and and other channels.
• Shanghai has fully implemented the National Water Conservation Action, promoting water saving management contracts and smart water-saving programs.
• On Feb 7, 2023, Shanghai carried out 20 measures for strengthening the integrated innovation and continuous optimization of the business environment in Shanghai's information and communications industry.

4. What Shanghai has achieved:

• According to the World Bank's Doing Business 2020, China ranks 12th in "Getting electricity".
• According to Doing Business 2020, Shanghai provides convenient, efficient, and transparent water supply services, requiring just one procedure and taking six days.
• Shanghai's information and communication industry has implemented a "Double Gigabyte" initiative that facilitates superfast internet connection and boosts 5G coverage, which has resulted in a leap of broadband users.
• The Internet economy is growing rapidly in Shanghai with internet business revenue increasing by 17.4 percent year-on-year in 2023.
• There were 185.1 mobile phones per 100 people in Shanghai in 2023, ranking first in the country.
• Shanghai has a total of 91,000 5G base stations currently in operation, achieving full 5G network coverage in key areas of the city. 5G base stations provide coverage for 38.4 percent of mobile phones, ranking first in the country. The density of 5G base stations is currently at 14.4 stations per square kilometer, ranking first in the country.