On-site support for CIIE

english.shanghai.gov.cn| October 29, 2024

Editor's note: As the 7th China International Import Expo approaches, the International Services Shanghai presents a special column, CIIE at Your Service. This series offers practical guides to enhance your CIIE experience, covering everything from event registration and customs clearance to payment solutions and dining options. This seventh installation focuses on on-site support for participants.

To ensure all participants enjoy a smooth and seamless experience at CIIE, here's a rundown of key services available on-site at the National Exhibition and Convention Center (Shanghai).

1. Exit-entry service station---Smooth solutions ensure a seamless stay in Shanghai.

(1) Document processing: Entry-exit permits. During the CIIE, on-site "one-stop" services will continue to facilitate the processing of entry and exit documents. Foreign exhibitors and guests can access convenient on-site services for document replacements and renewals, as well as extended stay applications. This service ensures efficient, streamlined handling, including on-the-spot applications acceptances, synchronized reviews and same-day issuance.

**Address**

1st Floor, Building B0, near Gate 13, National Exhibition and Convention Center (Shanghai)

(2) Consultation services: Online and offline support via 12367 hotline. The 12367 National Immigration Administration hotline will offer a dedicated CIIE support line, providing round-the-clock, 24/7 expert consultation services both online and offline to address inquiries from foreign visitors. This hotline ensures immediate and professional assistance with entry-exit policies, further enhancing the convenience of services during the expo.

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[Photo/thepaper.cn]
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[Photo provided to english.shanghai.gov.cn]

2. Lost and Found---Reuniting you with your belongings.

Lost something? The Lost and Found service, available throughout the venue, is here to help. If you've misplaced an item, simply visit the nearest information desk where staff can assist in locating it. Found an item? You can drop it at any information desk, where it will be securely stored until reclaimed by its owner.

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[Photo/citynewsservice.cn]

3. Postal services---Send your CIIE memories home.

Whether you are mailing postcards, purchasing stamps, or shipping larger parcels, the postal services make it easy to share your CIIE experience with loved ones or have items delivered straight to your door.

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[Photo/citynewsservice.cn]

4. First aid and fire safety---Your safety comes first.

Health and safety are top priorities at CIIE. First aid stations, located throughout the National Exhibition and Convention Center, are fully equipped to handle minor injuries and medical concerns, offering quick assistance so you can get back to enjoying the expo.

Fire safety is also a key focus, with fire extinguishers and equipment strategically placed across the venue. Trained personnel are always on hand to respond swiftly in the event of a fire emergency.

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[Photo/citynewsservice.cn]

5. Dining options--- A feast for your taste buds.

Whether you need a quick snack after a long walk, a formal sit-down meal, or catering for a group at a business event, the venue has the perfect option for you.

With 56 on-site restaurants, you can enjoy a wide range of cuisines, including Chinese, Japanese, and Western fast food, coffee and pastries, halal options, and local snacks from regions like Shanghai, Shaanxi, Shandong, and Guangdong.

Food courts, convenience stores, vending machines, and snack carts are conveniently located throughout the venue, offering quick bites and drinks like coffee or milk tea. (Check out their locations in this culinary map!)

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A coffee cart. [Photo/citynewsservice.cn]

For special business events, 14 catering companies offer high-end dining options, including Chinese, French, and Italian banquets, as well as buffets and tea breaks.

You can also order food online through the CIIE app and WeChat mini-program.

Scan the code to order food from CIIE WeChat mini-program

Plus, don't miss the free samples of cheese, candies, fruits, and wine at the food and agricultural products exhibition area (Hall 1.1 1.2 and 2.2)!

6. Nearby facility---Your dedicated tax service hub

A tax service station dedicated to the 7th CIIE has opened as the event is approaching. Conveniently located less than 5 kilometers from the venue at the 10th Tax Office of the Qingpu District Tax Bureau, this station provides customized tax support for CIIE exhibitors, buyers, sellers, and foreign taxpayers in Shanghai. It offers assistance with tax inquiries and policy guidance, enhancing smooth and efficient services for all CIIE participants.

**Address**

10th Tax Office, Qingpu District Tax Bureau

No. 1838 East Yinggang Road, Xujing Town, Qingpu District

 

Sources: shobserver.com, citynewsservices.cn