1. Submit a report to the Exit-Entry Administration of the Shanghai Municipal Bureau of Public Security. Typically, the bureau issues a lost passport report within 2 working days. Their service hotline is +86-021 12367, and they offer multilingual options.

2. Obtain the report and visit your country's consulate in Shanghai to apply for a new passport. A total of 77 countries have consulates in Shanghai. Click here to view the complete list of consulates.

3. Complete the corresponding residence formalities at the exit-entry administration bureau within 30 days from the date of issuance of the report.

The step-by-step process includes reporting the lost passport, obtaining the lost passport report, applying for a new passport, updating accommodation details at the hotel or permanent residence's nearby police station with the new passport number, and preparing the necessary application materials for the residence or stay permit.

If you go

The Exit-Entry Administration of the Shanghai Public Security Bureau:

Address: No 1500 Minsheng Road, Pudong New Area

Open: Monday to Saturday, 9 am - 5 pm

Source: Shanghai Municipal Bureau of Public Security