Immigration & Visas
Visas, entry procedures, transit, accommodation registration
Visas
Learn about Chinese visa applications, visa-free policies, and procedures for visa extension, change, and reissuance.
Visa-free policies
Learn about China's visa-free entry policies and eligibility requirements.
24-hour visa-free transit policy
Visa-free entry policy
240-hour visa-free transit policy
Visa application
Depending on nationality, purpose of travel, and length of stay, foreigners may need a Chinese visa to come to Shanghai.
What type of foreigners can apply for an entrepreneurship visa?
Applying for a port visa in Shanghai
Applying for a work visa
Tips on obtaining an internship endorsement in China
China rolls out new visa type for young science talent
Can fresh postgraduate students apply for a 6-month or 1-year job-seeking visa?
Applying for an X (study) visa
Applying for a S (private matter) visa
Applying for a Q (family visit) visa
Applying for an F visa
Applying for a Chinese visa
Applying for an M (business) visa
Applying for a tourist visa
Visa extension, change, reissuance
If a foreigner needs to stay in Shanghai beyond the duration of stay permitted by their visa, they should apply for an extension before that period expires.
Visa extension, replacement, and reissuance
Enter IBCZ
The Shanghai Eastern Hub International Business Cooperation Zone offers a highly streamlined entry process for overseas business visitors, built around visa-free access and integrated digital services.
Guide for overseas visitors to enter and exit Eastern Hub Intl Business Cooperation Zone
Customs & Arrival
Find essential information on customs procedures and arrival requirements for international travelers.
Online arrival card
To streamline border procedures, China has introduced an online arrival card service for foreign nationals entering the country.
China launches online arrival card for intl travelers
Customs clearance
Understand China's customs formalities for inbound travelers and their personal belongings.
About customs clearance of personal postal articles
Customs clearance guide for inbound passengers
Residence Permit
Foreign nationals who need to reside in China for purposes other than diplomatic or official matters must apply for a residence permit where required.
Stay Permit
A stay permit may be issued to foreign nationals already in China who need to extend their stay beyond the visa-free period or who fall under other specified circumstances.
Exit-Entry Permit
An exit-entry permit may be issued to a foreign national in China whose passport or other international travel document has been lost, damaged, stolen, or forcibly taken and cannot be replaced by their home country's embassy or consulate in China.
Permanent Residence
Foreign nationals who plan to settle in Shanghai and meet the eligibility requirements can apply for permanent residence.
Other Documents
Foreign nationals may need to prepare certain documents and meet other requirements when visiting or residing in China.
Invitation letters
An invitation letter is required for some Chinese visa applications.
How do I get a tourist invitation letter for China?
How to obtain a TE invitation letter?
Accommodation registration
Foreign nationals staying in accommodations other than hotels must complete accommodation registration with the local public security organ within 24 hours of check-in.
How to register your place of residence
Health check
Foreign nationals planning to live, work, or study in Shanghai for a year or longer need to undergo a health examination.
Welcome to Shanghai: A guide to your health check
Useful Info
Access the immigration service hotline, contact details for exit-entry administration authorities, and information on foreign consulates.
Hotline
The 12367 immigration service hotline handles immigration-related inquiries and suggestions.
A guide to using immigration service hotline 12367
Consulates
This is a list of foreign consulates in Shanghai, including their addresses and contact information.
Consulates in Shanghai
Exit-entry bureaus
Contact details and addresses for Shanghai's exit-entry administration authorities.
Shanghai exit-entry bureau locations, business hours
Banking & Payments
Banking, payments, currency exchange
Banking
Find guides to banking services such as currency exchange and bank account opening.
Currency exchange
Foreign visitors to China can exchange foreign currency for RMB at banks, authorized exchange outlets, airport service points, and self-service currency exchange machines.
How to exchange foreign currency for RMB
Open a bank account
Whether one is doing business in China or planning to reside here, opening a bank account offers numerous advantages.
Guide to opening a bank account
Payments
Learn about payment options available to foreign nationals, including bank cards and mobile payments.
Transportation
Public transport, driving licenses, mobility services
Get Around Shanghai
Learn how to get around Shanghai by metro, bus, and other convenient transportation options.
Metro
Among Shanghai's many transportation options, the metro system is a convenient and efficient way to navigate the city.
How to take metro in Shanghai
Bus
Shanghai has a well-developed bus network that covers both the city center and suburban areas, offering a convenient alternative to the metro.
Taking a bus in Shanghai
Ferry
The Huangpu River separates Pudong from Puxi. Ferries offer a convenient way to travel between the two sides of the river.
Exploring Shanghai by boat
Ride a bike
Learn how to use shared bikes, as well as how to purchase and register an electric bike in Shanghai.
How to use shared bikes
Taxi
For door-to-door travel, taxis offer a convenient way to get around Shanghai.
Taking a taxi in Shanghai
Driving
Everything one needs to know about driving in Shanghai, including how to obtain a driver's license and secure a vehicle license plate.
Travel Beyond Shanghai
Practical guidance on airport transfers and train travel, tailored for international residents and visitors.
Airplane
Passengers can choose from various transportation options when traveling between Shanghai's two airports and the city center.
Traveling between Shanghai's airports and city center
Train
Tips and information on buying train tickets and traveling by train in China.
All-In-One App
The SH MaaS mini program integrates services for the metro, buses, ferries, taxis, and smart parking.
Ticket Concession
Public transportation in Shanghai takes a family-friendly approach to travel by providing free or discounted rides for children.
Mobile & Internet
Mobile services, internet services, useful apps, digital tools
Mobile Phone
Find tips on using a mobile phone in Shanghai, from getting a SIM card to using a shared power bank.
Get a SIM card
China has three major telecom operators: China Unicom, China Telecom, and China Mobile. SIM cards are available at the official stores of these carriers.
A guide to setting up mobile services
Lost phone
Losing a phone can put its owner at serious risk. Here is what one should do if their phone goes missing, along with tips to prevent future problems.
Life tools: What to do if you lose your phone
Power banks
Find tips on using shared power banks and carrying personal power banks on flights.
Power banks
Number safety
Learn how to prevent security risks when canceling or changing one's phone number.
How to prevent security risks when canceling or changing your phone number
Wi-Fi
Free Wi-Fi is available at most public places such as train stations, coffee shops, and convenience stores. Getting internet for home is easy as well.
Popular Apps
Discover apps that simplify expat life in Shanghai, from payment and navigation to shopping and food delivery.
Essential apps
With the right apps, expats can make their lives in Shanghai more convenient.
Essential apps for living in Shanghai
Apps for intl students
Explore practical apps that can improve international students' study experience.
Essential mobile apps for studying in China
Employment
Work permits, labor policies, workplace rights
Work Permit
For foreign employees, a valid work permit is essential for legal employment in China. This section covers work permit categories, application procedures, and other important documents related to work permits.
Categories
For different groups of employees applying for a Foreigner's Work Permit, the requirements may differ. Here are the respective application guides for various applicants.
Foreigner's Work Permit: Different applicant categories
Application guide
Here is a step-by-step guide to the entire work permit application process.
Applying for a Foreigner's Work Permit in Shanghai: Comprehensive guide
Other documents
When applying for a Foreigner's Work Permit, applicants may need to submit additional supporting materials. Being fully prepared may help them obtain the permit smoothly.
Important documents related to work permits
Talent Recognition
Shanghai uses points-based and category-based criteria to classify foreign workers for work permit purposes.
Rights & Benefits
For foreign employees, understanding their workplace responsibilities, legal rights, and benefits is essential so that they can work in Shanghai with confidence and peace of mind.
Salary and payment
One of the first questions foreign employees may have is how they will be paid. This guide answers the key questions about salary calculation and payment.
Key questions about salary calculation and payment answered
Public holidays
This is an annual calendar of public holidays and overtime pay rules. Employees may refer to the calendar to determine when they are entitled to two or three times their regular daily or hourly wages.
Infographic | 2026 statutory holiday overtime pay calendar
Leave policies
Employees in China are entitled to various types of leave. This guide provides a comprehensive introduction to various types of leave, including their duration and the applicable policies and regulations.
Leave policies for employees in Shanghai
Fast Pass
The Fast Pass for Foreign Talent Salary Exchange and Remittance is a service that simplifies currency exchange services for expats.
Fast Pass for Foreign Talent Salary Exchange and Remittance
Unemployment insurance
Under relevant laws and regulations, foreign employees in China are generally required to participate in unemployment insurance and may receive related benefits if eligible.
How expats can access unemployment insurance benefits in Shanghai
High-temperature allowance
Employees who work outdoors from June through September, or in workplaces that cannot be effectively cooled below 33 C, are entitled to the high-temperature allowance.
What you need to know about high-temperature allowance
Work injuries
When workplace accidents occur, understanding the relevant provisions and legal obligations is necessary to protect employees' rights and benefits.
Work injury: Everything you should know
Arbitration of labor disputes
In Shanghai, foreign employees are protected by China's labor laws and have legal access to a clear dispute resolution framework when facing labor disputes.
A guide to labor arbitration and labor disputes
Labor Contract
The labor contract is the legal foundation of the employer-employee relationship.
Signing
Under Chinese law, employers must sign a written labor contract with employees. This guide includes the key things to consider before signing a labor contract with an employer.
What you need to know before signing a labor contract in China
Probationary period
Probationary periods are permitted under Chinese law but subject to specific limits. This guide helps employees understand relevant rules and regulations in advance.
Practical guide to probationary periods in Shanghai
Service period
Where an employer provides special funding for an employee's specialized technical training, the parties may agree on a service period. This guide helps both employers and employees better understand their rights and relevant regulations.
FAQs about service periods of employees
Extension, renewal, change, and termination
Labor contracts may be extended, renewed, modified, or terminated under various circumstances. This guide helps employees clarify the legal framework, procedural steps, and the rights and obligations of both parties.
Extension, renewal, change, and termination of a labor contract
Resignation & Termination
Leaving a job involves different procedures depending on whether it ends through resignation or termination. This guide provides a practical overview of the key areas, including resignation certificates, "N+1" compensation rules, permissible liquidated damages, non-compete clauses, and post-departure procedures for foreign employees.
Comprehensive Services
Shanghai provides supplementary resources to support foreign employees throughout their career. This section includes the list of overseas occupational qualifications, career guidance services, useful websites, and the AI assistant Intelligent Xiaoxian.
Shanghai List of Recognized Overseas Occupational Qualifications
Shanghai has published a list of overseas occupational qualifications, facilitating career mobility for foreign professionals.
Shanghai upgrades list of recognized overseas occupational qualifications
Career guidance
Practical career guidance services available to foreign professionals in Shanghai. This guide aims to help people struggling with job hunting, failing interviews, or facing workplace challenge.
How to schedule career guidance services
Useful websites
Here are four practical websites: Shanghai International Talent (上海国际人才网), Government Online-Offline Shanghai (一网通办), National Online Government Service Platform for Human Resources and Social Security (全国人力资源和社会保障政务服务平台), and International Services Shanghai (上海国际服务门户).
Practical websites for foreign nationals working in Shanghai
Intelligent Xiaoxian
Fengxian district's AI-powered assistant "Intelligent Xiaoxian", designed to streamline policy consultation and application services for global talent.
Fengxian district launches AI-powered assistant
Healthcare
Medical services, buying medicines, vaccinations
Medical Services
Learn about medical services in Shanghai, including how to see a doctor at a local hospital and access public and foreign-funded medical facilities.
See a doctor
A step-by-step guide to seeing a doctor at a local hospital in Shanghai.
How to see a doctor at a local hospital
Hospitals
A list of Shanghai's public and foreign-funded medical facilities.
Shanghai's medical institutions
Emergency
Information about hospitals that provide emergency services.
Emergency medical services in Shanghai
Mental health
Learn about mental health services and resources available in Shanghai.
Depression, anxiety, suicide: Mental health in Shanghai
Traditional Chinese medicine
Learn about traditional Chinese medicine services and their role in Shanghai's healthcare system.
Ever wondered about Traditional Chinese Medicine?
Buy medicines
Learn how to buy over-the-counter and prescription medicines safely in Shanghai.
How to buy medicines in China
Vaccination
Information on vaccinations for adults and children in Shanghai.
Rabies clinics
Whether caused by a playful bite or an accidental scratch from an animal, timely medical care and rabies vaccination are critical to preventing this serious but avoidable illness.
24-hour rabies clinics in Shanghai
Childhood vaccination
Expatriate children under age 6 who plan to live in China for more than six months must follow the same vaccination schedule as local children.
How to get your children vaccinated
Flu vaccine
With many people uncertain about whether to get vaccinated during flu season and which vaccine to select, a guideline is provided here to address these common concerns.
How to get a flu vaccine in Shanghai
Digital vaccination certificate
One can check their own vaccination record or that of their children and download an electronic certificate via the Suishenban app.
A guide to getting an electronic vaccination certificate
Health Guides
Learn about essential health tips, including flu prevention and how to use an AED in an emergency.
AED
Although an AED is a medical device, it can be safely used by non-professionals who have received basic training.
How to save a patient with AED
Blood donation
Donating blood saves lives! Here's everything one needs to know about donating blood in Shanghai.
How to donate blood in Shanghai
Flu prevention
While most flu cases are mild, some can become severe or even fatal. Taking preventative measures and responding quickly are key to reducing the risk of infection.
A guide to taking care of yourself in flu season
Family
Birth, marriage, bereavement
Birth
Learn how to apply for a first-time exit-entry document for a child born in China.
Marriage
Shanghai makes it easier for couples to register their marriage, with services now available in all 16 districts.
Bereavement
Find guidance on the necessary arrangements when a foreign national passes away in Shanghai.
Tourism
Tourism services, luggage storage, ticketing
Travel Agencies
A list of 5A-rated travel agencies in Shanghai to help visitors find reliable, accredited tour operators.
Service Centers
A directory of tourist information and service centers throughout Shanghai, offering travel information and on-site assistance.
Complaint Handling
A guide to filing complaints and resolving tourism-related issues in Shanghai through official channels.
Travel Insurance
A guide to travel accident insurance in China, from coverage basics to selecting the right plan.
Accommodation
How to find and book a place to stay in Shanghai, including recommended platforms and practical booking tips.
Luggage Storage
Where to find store luggage service in Shanghai, including at metro stations, parks, and shopping areas.
Citywide guide
An overview of luggage storage services at cultural and tourist sites across Shanghai.
Shanghai offers luggage storage services at 228 cultural and tourist sites
At metro stations
A guide to luggage storage at Shanghai metro stations, including locker locations, availability checks, and step-by-step instructions for using the lockers.
Shanghai Metro stations offer luggage storage services
In parks
A guide to luggage storage services at parks across Shanghai.
Storage services in Shanghai parks
In commercial zones
A guide to luggage storage services in Shanghai's major shopping areas.
A guide to luggage storage services in Shanghai
Cunzhiji service
A step-by-step guide to using the Cunzhiji luggage storage service.
Easy guide to using Cunzhiji luggage storage
Ticketing Guide
How to buy tickets for performances and exhibitions in Shanghai, either at venues or online.
Venue tickets
A guide to buying tickets at major performance venues in Shanghai.
How to buy tickets at Shanghai's performance venues
Online booking
A guide to booking tickets for exhibitions and shows online.
How to buy exhibition & show tickets online
Tax & Social Security
Personal income tax, deductions, benefits, social insurance
Individual Income Tax
Learn about individual income tax in China, including tax residency, annual tax settlement, and tax benefits for expats.
Overview
An individual who has a domicile in China, or who has no domicile in China but has resided in China for an aggregate of 183 days or more in a tax year, is considered a tax resident in China.
Individual income tax
Annual settlement
If an expat working in Shanghai is treated as a tax resident, they may need to complete the annual tax settlement.
Individual income tax annual settlement
Tax benefits
Foreign individuals who qualify as tax residents in China may choose either special additional deductions or tax exemptions for certain allowances and subsidies, such as housing allowances and language training fees.
Tax benefits for expats in China
Special additional deductions
Foreign individuals who qualify as tax residents in China may claim the seven categories of special additional deductions for individual income tax.
Special additional individual income tax deductions
Tax records
Foreign taxpayers can obtain their individual income tax records through the Shanghai Municipal Tax Service website or the Individual Income Tax app.
How to get individual income tax records
Tax assistance
Shanghai's 12366 tax service hotline provides multilingual consultation services.
Social insurance
Foreign nationals employed in China are generally required to participate in the social insurance program.
Education
Scholarships, exams, enrollment
Basic Education
For families relocating to Shanghai with school-age children, understanding the local education landscape is an important first step. This section offers a comprehensive overview of schooling options, starting with a general enrollment guide to help parents navigate the system.
School selection and enrollment
This section helps families explore their options in Shanghai, from a broad overview of the enrollment system to targeted resources like a directory of international schools, guidance on overseas student eligibility, and step-by-step advice for kindergarten and high school enrollment.
School enrollment eligibility for children of foreign nationals
How to enroll children in a Shanghai school
Higher Education
Shanghai welcomes students from around the world. This section includes key aspects including scholarship application, enrollment preparations, useful study guides, safety tips, and daily life services.
Scholarships
Scholarship opportunities available to international students in Shanghai include the Chinese Government Scholarship and the Shanghai Government Scholarship. This section provides an introduction to the scholarships and explains their application processes.
Chinese Government Scholarship: Everything you need to know
Shanghai Municipal Government Scholarship for Foreign Students application guide
Getting ready for university
For international students, making full preparations to get ready for university is important. This section includes key reminders including the essential items to bring, the admission and enrollment policies, the registration guide, and how to buy insurance.
An essential packing list for new international students in China
Insurance guide for international students in China
Policy insights: Admission and enrollment for international students
Registration guide for international students in China
Study guide
Adjusting to a new academic system takes time. International students can find a range of practical tips to help them ease into the learning environment. The goal is not just to survive, but to thrive, while maintaining a healthy balance between study and daily life.
Essential tools for studying and living in China
Safety guide
Staying safe while studying in Shanghai is a top priority for every international student. This section provides essential guidance on campus security, emergency contact numbers, health precautions, and practical safety tips for navigating the city both day and night.
Campus safety guide for new college students in Shanghai
Your back-to-school safety guide
Safety tips to keep in mind
Anti-fraud tips for international students
Daily life
Beyond the classroom, there's a bustling city to explore. This section gives international students the tools to make the most of it, from transportation and student discounts to second-hand trading and volunteer opportunities. It also offers practical advice on living well, saving money, and building connections in Shanghai.
A guide to second-hand trading for students in China
Getting to Shanghai universities by metro
An international student's guide to volunteering in China
Explore Shanghai with new weekend bus routes for students
Maximize your student life with exclusive discounts
Tests & Competitions
For international students looking to go beyond coursework, Shanghai offers plenty of ways to stand out. This section introduces various competitions and two important tests: the HSK and the CSCA. Whether the goal is to earn a certificate, strengthen a university application, or simply try something new, students will find the information they need to get started.
HSK
The HSK (Hanyu Shuiping Kaoshi), or Chinese Proficiency Test, is an international standardized test to assess the Chinese language proficiency of non-native speakers.
CSCA
The CSCA is a standardized exam organized by the China Scholarship Council and jointly developed with experts from Chinese universities to assess students' language proficiency and academic readiness.
Comprehensive guide for the China Scholastic Competency Assessment
Competitions
Shanghai offers a wide range of competitions open to international students. This section provides the latest information on competition opportunities to help students showcase their talents, gain recognition, and boost their academic and career profiles.
Daily Life
Housing, home services, fitness, pets
Home & Living
Find practical information on everyday living, including waste classification, courier services, and housekeeping.
Waste classification
Shanghai implements a four-category system for sorting household waste: recyclables, hazardous waste, wet waste, and dry waste.
A guide to waste classification
Courier services
A step-by-step guide to sending parcels in China via domestic and international delivery services.
A guide to using delivery services
Housekeeping
Learn how to verify whether housekeeping service providers are officially registered.
Get the right household helpers in Shanghai with Suishenban
Utility bills
Utility bills can be paid online through platforms such as WeChat Pay and Alipay, or through offline channels.
Paying utility bills
Appliance care
Shanghai has many appliance repair service providers that can handle a wide range of repair needs.
Appliance care: Ensure your home runs smoothly
Housing
Get tips on buying a home or renting an apartment in Shanghai.
Buy a home
Basic information and guidance on preparing to buy a home.
Buying a home: Things you need to know
Rent an apartment
More and more expats are choosing to make Shanghai their home, and for many, renting an apartment is the first step toward building a new life here.
How to find an apartment in Shanghai
Pets
Learn about raising a pet in Shanghai, including bringing pets into and out of China and obtaining a dog license.
Bring a pet to China
This guide helps pet owners planning to bring their animals to Shanghai navigate customs smoothly.
How to bring a pet to Shanghai
Bring a pet out of China
Shanghai Customs, which handles the largest number of outbound pets in the country, has published a clear set of steps to help owners.
How to get a pet's health certificate for overseas travel
Get a dog license
In Shanghai, dog owners are obligated to obtain a license for their pets.
How to get a dog license
Animal quarantine hotline
For questions about animal quarantine, expats can contact the relevant district hotlines in Shanghai.
Animal quarantine service hotlines
Pet-friendly parks
With the number of parks in Shanghai increasing, there are now more choices for park excursions. This guide is designed to help pet owners find pet-friendly parks in the city.
Finding parks that permit pets, camping in Shanghai
Take a train
China's railway operator has launched a pet transport service allowing owners to travel with cats and dogs on high-speed trains.
How to take pets on a train
Take an airplane
As pets grow more beloved by families, airlines are introducing in-cabin pet services to cater to travelers who prefer not to leave their furry companions behind.
Fitness
Find information on exercise and sports in Shanghai, from swimming and jogging to cycling and soccer.
Find a sports facility
A guide to finding a sports venue with just a few taps on one's phone.
How to find a sports facility
Swimming
On a scorching summer day, swimming is perhaps the best way to cool down while staying fit. Here are a few recommended swimming pools in Shanghai.
Dive into cool waters: Beat the heat in these swimming pools
Soccer
For anyone looking to participate in a game, a number of soccer pitches are available for use in Shanghai.
Where to play soccer in Shanghai
Jogging
Discover some jogging routes that capture the essence of Shanghai, from a serene urban loop to a vibrant riverside path.
Shanghai's jogging paradise: 3 scenic routes to explore the city
Cycling
Explore Shanghai on two wheels with these cycling routes.
Autumn's golden pedal: A cycle through Shanghai's soul
Climbing
A beginner's guide to sport climbing and recommended climbing gyms in Shanghai.
A beginner's guide to sport climbing
BMX
A map of popular BMX venues in Shanghai for children interested in trying the sport.
A map for BMX enthusiasts in Shanghai
Hotlines
Find important public service hotlines in Shanghai.
Public services
This is a list of public service hotlines in Shanghai, including emergency numbers such as fire, police, and medical emergency services.
Public service hotlines in Shanghai
Living Tips
Discover practical everyday tips for living in Shanghai, from coping with rainy spells and surviving the sweltering dog days of summer, to staying safe in the aftermath of a typhoon.
Rainy days
These tips will help residents beat the humidity in Shanghai's plum rain season.
Survival tips for Shanghai's rainy days
Hot days
This guide offers practical tips to beat the heat during the dog days of summer.
Follow this health guide to thrive in the dog days
After a typhoon
As typhoon season brings heavy rains and strong winds to Shanghai, here is a guide to help residents stay safe and secure in the aftermath of a typhoon.
A guide to staying safe and sound after a typhoon
Community
Find information to help expats connect with the city, including religious services and volunteering.
Religious rituals
There are many religious venues in Shanghai, all of which are open to expats. Among them, the churches listed here hold services and rituals tailored for Catholics and Christians.
Religious rituals for expats in Shanghai
Become a volunteer
A step-by-step guide to registering as a volunteer in Shanghai.
Becoming a volunteer in Shanghai
International communities
Shanghai is the city with the largest number of expats in China. Here are some international communities with a large amount of expats living there.
Hobbies
Explore a world of leisure activities here in Shanghai, from serene birdwatching escapes to scenic rowing adventures on the water.
Fly a drone
Drone owners and users must complete real-name registration before flying a drone in Shanghai.
How to fly a drone in Shanghai
Birding
Shanghai is a paradise for birdwatching and photography. This is the guide to observing and capturing stunning shots.
A guide to birding and photography
Paddling
Shanghai offers a number of waterways for paddleboarding and kayaking. From village creeks to urban river loops and park lakes, here are some of the best spots to get out on the water.
10 favorite paddling spots to cool off this summer
Shopping & Tax Refund
Tax refund, shopping trends and destinations
Refund-Upon-Purchase
Learn about Shanghai's refund-upon-purchase service, including eligibility, procedures, participating stores, and service locations.
Policy guide
Learn about eligibility requirements and the application process for Shanghai's refund-upon-purchase service.
Refund-upon-purchase service for overseas visitors
Visual feature
Explore a visual guide featuring illustrated policy explanations, an eligibility checklist, a step-by-step application flow, and FAQs for Shanghai’s refund-upon-purchase service.
Shanghai makes tax refunds easier for overseas visitors
Service directory
Find participating stores and tax refund service counters across Shanghai.
Shanghai tax refund services directory
Pilot program
Learn about Shanghai's "packaging and coding" pilot and how it streamlines customs verification for goods eligible for tax refunds.
'Packaging and coding' pilot for tax-free shopping
Departure Tax Refund
Learn about Shanghai's departure tax refund service, including eligibility, procedures, departure ports, and service locations.
Policy guide
Learn about eligibility requirements and the application process for Shanghai's departure tax refund service.
Departure tax refund guide for overseas visitors
Port locations
Find departure ports in Shanghai that offer tax refund services.
Tax refunds at Shanghai ports of departure
Service locations
Find designated locations where tax refund agencies process refunds.
Tax refund agencies and locations for processing refunds
Duty-Free Shopping
Find answers to common questions about airport duty-free shopping, including eligibility, payment, pickup, and travel requirements.
Eligibility & access
Learn which passengers may access airport duty-free stores based on their flight type.
Who can shop at Shanghai airport duty-free stores?
Store locations
Find duty-free stores at Shanghai Pudong and Hongqiao airports.
Which terminals have duty-free stores?
Purchase rules
Learn about required documents, payment methods, and purchase limits before shopping.
What documents are required to purchase duty-free goods?
Reservation & pickup
Learn how to reserve duty-free goods before departure and collect them upon your return.
Can I shop before departure or after returning to Shanghai?
Carry-on rules
Learn about carrying duty-free purchases onboard and related travel requirements.
Can duty-free goods be taken on board?
Hours & contact
Find opening hours and contact details for Shanghai's airport duty-free stores.
When are the airport duty-free stores open?
Online Shopping
Learn how to use major online shopping platforms in China with practical guides.
Taobao
Follow a step-by-step guide to shopping on Taobao, from entering a shipping address to placing and tracking an order.
How to use Taobao: A guide
JD.com
Learn how to browse products, place orders, and make payments on JD.com, and how to receive deliveries.
Shopping on JD.com: A beginner's guide
Pinduoduo
Learn how Pinduoduo works, including group buying and other common shopping features.
Pinduoduo made easy: How to shop and save
To reach International Services Shanghai, email us at intlservices@shanghai.gov.cn