China unveils guidelines to improve one-stop government services

Xinhua| July 09, 2025
The Lin-gang Special Area Administrative Service Center of the China (Shanghai) Pilot Free Trade Zone [Photo IC].png
​The Lin-gang Special Area Administrative Service Center of the China (Shanghai) Pilot Free Trade Zone. [Photo/IC]

China on July 8 released guidelines on providing regular, one-stop government services for major matters to improve administrative efficiency.

Efforts will be made to drive improved coordination across government departments and integrate government services in more areas, aiming to boost governance capabilities and optimize the country's business environment, according to the guidelines, which were published by the General Office of the State Council.

The guidelines outline key tasks, including strengthening the list management of major matters covered by one-stop government services, promoting the regular implementation of plans related to those major matters, and expanding the application of one-stop government services.

They call for efficient resource use, warning firmly against "vanity projects" in government services, and underscore coordinated planning to integrate advanced technologies like large AI models into government services in a sound, orderly manner.

Additionally, they stress the need to improve the nationwide online government services platform, enhance system integration and the interconnectivity of relevant services, and strengthen security protection.

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