Shanghai Metro offers free luggage storage services
Shanghai Metro expanded its self-service luggage storage services on Sept 16, adding 20 new stations to accommodate passenger needs.
The total number of stations offering storage services now stands at 32, with 61 locations and 1,760 lockers available.
The storage service is provided by XiaoIron and Hive Box, two providers of smart locker services, and can be accessed using their mini-programs.
Self-service luggage storage locations at Shanghai Metro
| Metro lines |
Metro station |
Number of locations |
| Lines 1/3/4 |
Shanghai Railway Station |
2 |
| Lines 1/2/8 |
People's Square |
5 |
| Lines 1/10/12 |
South Shaanxi Road |
5 |
| Lines 2/10 |
East Nanjing Road |
2 |
| Lines 2/10 |
Hongqiao Airport Terminal 2 |
4 |
| Lines 10/14 |
Yuyuan Garden |
3 |
| Lines 8/14 |
Dashijie |
2 |
| Lines 2/14 |
Lujiazui |
2 |
| Lines 1/14 |
Site of the First CPC National Congress South Huangpi Road |
2 |
| Lines 8/12 |
Qufu Road |
1 |
| Lines 6/8/11 |
Oriental Sports Center |
1 |
| Lines 2/7/16/18 |
Longyang Road |
2 |
| Lines 2/10/17 |
Hongqiao Railway Station |
1 |
| Lines 1/10/12 |
Tiantong Road |
2 |
| Lines 1/9/11 |
Xujiahui |
3 |
| Line 2 |
East Xujing |
1 |
| Line 11 |
Shanghai Swimming Center |
1 |
| Lines 2/7/14 |
Jing'an Temple |
2 |
| Line 13 |
Shanghai Natural History Museum |
1 |
| Lines 2/12/13 |
West Nanjing Road |
3 |
| Lines 2/4/6/9 |
Century Avenue |
2 |
| Line 2 |
Shanghai Science & Technology Museum |
2 |
| Line 11 |
Disney Resort |
2 |
| Lines 11/16 |
Luoshan Road |
1 |
| Line 17 |
Zhuguang Road |
1 |
| Lines 1/3/15 |
Shanghai South Railway Station |
2 |
| Line 4 |
Shanghai Stadium |
1 |
| Line 7 |
Huamu Road |
1 |
| Lines 3/8 |
Hongkou Football Stadium |
1 |
| Line 14 |
Pudong Football Stadium |
1 |
| Lines 1/12/13 |
Hanzhong Road |
1 |
| Line 8 |
China Art Museum |
1 |
| Total |
61 |
|
The lockers come in three sizes: small, medium, and large. Small lockers can store items the size of a backpack; medium lockers can hold items the size of a 20-inch (50.8-centimeter) suitcase or similar; and large lockers can accommodate a 28-inch (71.12-centimeter) suitcase.
The fee for using the service is 2 yuan (28 cents) per hour for small-sized lockers, 4 yuan per hour for medium-sized lockers, and 5 yuan per hour for large lockers, with a maximum daily charge of 12 yuan, 24 yuan, and 30 yuan, respectively.
The self-service storage can be easily accessed by scanning the QR codes using WeChat or Alipay. Simply follow the instructions for a quick and easy storage process. Passengers can also check the availability of storage locations in real-time on the mini-programs.
![1Luggage storage process for XiaoIron lockers. [Graphic by english.shanghai.gov.cn].jpg](/cmsres/32/329f8deb3ecf4095939c212e8391f787/e494f2a1a4719e03703d8fa449b41596.jpg "1Luggage storage process for XiaoIron lockers. [Graphic by english.shanghai.gov.cn].jpg")
Special reminders
1. All the storage locations are within the fare zones of the stations, and passengers must go through security checks and purchase tickets before storing their luggage.
2. Stored luggage must comply with metro security requirements. Storing flammable, explosive, toxic, or other prohibited items is strictly forbidden.
3. Luggage storage service hours are synchronized with the stations' operating hours. The storage service is only available during the stations' operating hours. Please pay attention to the stations' first and last train times.
4. In case of emergency, passengers can contact the relevant storage service providers through the 24-hour customer service hotlines【XiaoIron: 400-1020-932】or【Hive Box: 95333】.
5. Passengers are welcome to provide feedback through on-site staff, the Shanghai Metro service hotline (021-6437-0000), or the official Weibo account of Shanghai Metro. The operators will continually optimize related services based on actual conditions.
Source: Shentong Metro Group