Foreigners who want to apply for the entry-exit certificates shall meet the following conditions:

(1) If a foreigner in China fails to hold a valid passport or other international travel documents due to loss, damage, theft or robbery, and is unable to reissue them at the embassy or consulate of his country in China, he shall submit a passport loss report or a note from the embassy or consulate of his country in China, or show the destroyed or invalid documents and temporary identity certificates used instead of passports.

(2) Other circumstances that the National Immigration Administration deems necessary to apply for an entry-exit certificate.

You could make service appointment and inquiry about the application status of the exit-entry certificates via the following online platform.

Government Service Platform of National Immigration Administration

You need to sign up first before registration.