Q: I'm planning a trip to Shanghai. I understand that visitors need to provide fingerprints at a self-service kiosk before proceeding to a manual counter for the entry process.

However, my father has an injury on his left hand and cannot provide his left-hand fingerprints; only his right hand is available for collection.

In this situation, can we go directly to the manual inspection counter?

A: A hand injury will not affect the border inspection process. International visitors may proceed through manual inspection channels if needed.

Source: Shanghai General Station of Immigration Inspection