• How to submit a supplementary declaration for a package to Shanghai Customs?

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    You can complete the supplementary declaration through one of the following platforms.

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  • Can I leave the airport on my return trip?

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    Based on your described itinerary, you can freely travel within China after entering on your F visa, including leaving Haikou airport during your extended layover.

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  • How to fill arrival card online?

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    Overseas visitors can complete the online Arrival Card using the QR code provided by the airline.

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  • Can I have my fingerprint collected if my hand is injured?

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    A hand injury will not affect the border inspection process. International visitors may proceed through manual inspection channels if needed.

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  • Can I bring medication for personal use when traveling through Shanghai?

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    You can bring a small amount of medication for personal use when entering or leaving the country. However, the drugs should be for personal use, within reasonable quantity, and subject to Customs inspection.

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  • Can I have an inter-airport transfer during my layover in Shanghai?

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    If you plan to leave the transit area during your layover, whether to transfer between Shanghai Hongqiao and Pudong airports or to explore the city, you must apply for a temporary entry permit at the border inspection upon arrival.

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  • Can I bring fruit with me during my layover in Shanghai?

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    Fresh fruits and vegetables are prohibited from being carried or sent into the country. Check out the full list of animals and plants, their products, and other quarantine items prohibited from being carried or sent into China here.

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  • What if I lose my passport?

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    The step-by-step process includes reporting the lost passport, obtaining the lost passport report, applying for a new passport, updating accommodation details at the hotel or permanent residence's nearby police station with the new passport number, and preparing the necessary application materials for the residence or stay permit.

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