• What happens if the visitor does not depart on time or from the designated port?

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    The tax refund agency will deduct the prepaid refund from the credit card via the pre-authorization within three working days of the deadline.

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  • How is the prepaid refund amount calculated?

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    Prepaid refund = Actual VAT refund amount

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  • What is a prepaid refund, or prepaid funds, and how is it given?

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    The prepaid refund is the renminbi equivalent of the VAT refund paid on the spot.

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  • What is a credit card pre-authorization?

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    A credit card pre-authorization temporarily freezes an amount equal to the refund on the visitor's card.

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  • What is the service agreement, and must it be signed personally?

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    Yes. The service agreement must be signed personally by the overseas visitor.

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  • What goods are eligible for this service?

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    All goods eligible under the existing departure tax refund policy apply, except...

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  • Pinduoduo made easy: How to shop and save

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    Pinduoduo is best known for its social group-buying model, where users team up with friends, family, or even strangers to purchase items at lower prices.

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  • Shopping on JD.com: A beginner's guide

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    Shopping on JD.com is straightforward, with fast delivery and authentic products. Here's a step-by-step guide to get you started.

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  • How to order flowers online?

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    There's no shortage of florists in Shanghai, and ordering a bouquet or flower arrangement is surprisingly easy.

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  • How to use Taobao? Here is a guide

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    Taobao is one of China's leading online shopping platforms. Here is a step-by-step guide to shopping on Taobao.

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