• How to correct my name on Suishenban?

    show answer +

    Please send your personal photo with valid identification and indicate your requirements and contact information to the customer service email at eshimin@mail.sh.cn.

    Direct link >
  • Is there a template for the authorization letter to apply for a certificate of no criminal record?

    show answer +

    There is no standard template for the Letter of Authorization, but it must clearly state the information of both the principal and the authorized person.

    Direct link >
  • How to settle maternity insurance expenses for my childbirth?

    show answer +

    Employees are required to seek medical treatment at designated medical institutions using their medical insurance credentials.

    Direct link >
  • Can a foreign employee convert an M visa to a work-type residence permit?

    show answer +

    Visa-free entry policies apply to purposes such as business activities, tourism, family visits, and exchange visits.

    Direct link >
  • What to do if I can't register my company on the 'Internet + Customs' platform?

    show answer +

    We recommend first checking whether your company information is listed in the National Enterprise Credit Information Publicity System.

    Direct link >
  • Does my family relationship certificate need to be apostilled after being notarized?

    show answer +

    If you enter China on an S1 visa, the family relationship certificate is not required.

    Direct link >
  • Can I convert my residence permit to S2 visa with an internship annotation?

    show answer +

    A residence permit cannot be directly converted into an S2 visa with an internship annotation.

    Direct link >
  • Do I need a hotel reservation to transit Shanghai visa-free?

    show answer +

    For visa-free transit, please ensure that you carry a valid international travel document and a confirmed onward ticket with a fixed date and seat to a third country or region, or other relevant supporting documents.

    Direct link >
  • Can I bring pet food to China?

    show answer +

    According to the relevant regulations, the following animals, plants, and related products are prohibited from being carried or mailed into China.

    Direct link >
  • How do I get a tourist invitation letter for China?

    show answer +

    For tourism visits involving fewer than five people, the receiving travel agency may issue an individual invitation letter directly.

    Direct link >
  • Do applicants to English-taught programs need to pass HSK test?

    show answer +

    For undergraduate international students in China, programs taught in Chinese require applicants to have Chinese language proficiency at or above HSK Level 4.

    Direct link >
  • What to do with my residence permit if I renew my passport?

    show answer +

    After renewing your passport, you must visit an exit-entry administration office to apply to renew your residence permit.

    Direct link >
  • What is the procedure of applying for an internship visa?

    show answer +

    You may enter China visa-free with a regular passport and subsequently apply for an S2 (short-term private affairs) visa (marked "Internship").

    Direct link >
  • Will my residence permit be canceled after I change the job?

    show answer +

    After your resignation, you should visit the exit-entry authority within 10 days with your resignation certificate to cancel your work and residence permits.

    Direct link >
  • How can I complete customs clearance for my personal effects?

    show answer +

    According to China Customs regulations, your shipment must fall within the approved catalogue of personal-use items and be in reasonable quantities.

    Direct link >
  • Can I handle departure tax refund after leaving Shanghai?

    show answer +

    Travelers should apply for the VAT refund through an authorized refund agency located inside the restricted departure area of the exit port.

    Direct link >
  • How to book a long distance bus ticket online?

    show answer +

    Regarding travel from Shanghai to Wuzhen, regular long-distance bus services are operating from the following stations.

    Direct link >
  • Can I extend my S2 visa?

    show answer +

    The S2 visa can be extended. It cannot be changed to a T visa under the current regulations.

    Direct link >
  • Do I need to store my luggage during my layover in Shanghai?

    show answer +

    Regarding your luggage inquiry, please confirm with your airline whether your checked luggage will be through-checked to your final destination or whether you will need to retrieve it during your layover.

    Direct link >
  • How to submit a supplementary declaration for a package to Shanghai Customs?

    show answer +

    You can complete the supplementary declaration through one of the following platforms.

    Direct link >