• FAQs: What to do in a labor dispute

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    What you should do if your employer refuses to pay your overtime wages? Where can you apply for labor arbitration? How much does it cost to apply for labor arbitration? The following are the answers to some of the most frequently asked questions on labor disputes and resolutions.

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  • How much should I contribute to the housing provident fund?

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    If you work in Shanghai, don't forget to ask your company to set up and contribute to your housing provident fund. It's very important if you want to buy a house in the city. Here is an illustration to show you how much you should contribute to your housing provident fund. 

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  • FAQs: Individual income tax annual settlement

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    The deadline for filing annual individual income tax (June 30) is approaching. Here are some frequently asked questions from expats. Make sure to file on time!

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  • Where can I store my luggage while traveling in Shanghai?

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    There are now 227 cultural and tourist sites across Shanghai that offer luggage storage services.

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  • How does an employer open a personal housing provident fund account?

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    If you hold a Foreign Permanent Resident ID Card, your employer can open a personal housing provident fund account online for you. This fund is a long-term savings plan created for individuals for buying (or renting) a house. The personal account will be contributed by monthly deposits by both employers and employees.

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  • How can I withdraw social security contributions?

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    For those who leave the country before reaching the stipulated pension age, their individual social insurance accounts will be retained. If they return to China for employment, their contribution years will be accumulated.

    Alternatively, upon a written application to terminate the social insurance relationship, the balance in their individual social insurance account can be paid out to them in a lump sum.

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  • My husband is a university professor, and he wants to apply for permanent residency. What should he do?

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    If your husband is a university professor, he can apply for permanent residency through a university recommendation, or he can apply by providing documents such as his doctoral degree certificate and proof of meeting certain annual income standards.

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  • How do I apply for an APEC Business Travel Card?

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    The ABTC is a card issued by the Asia-Pacific Economic Cooperation (APEC) to facilitate business travel within the APEC region. With a valid ABTC and a valid passport, cardholders can travel visa-free between APEC economies for up to five years and enjoy expedited customs clearance at major airports.

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  • I am about to leave China once my employment contract ends. What do I need to do about my tax and permits?

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    According to the Shanghai Municipal Tax Service, taxpayers without domicile in China who leave the country before March 1 of the next financial year may handle final settlement before leaving the country. You can bring your identity document to the tax hall of the tax bureau your employer is registered with.

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  • How do I navigate tourism issues in Shanghai?

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    If you experience unsatisfactory service at a scenic spot, first address the concern with the staff on-site. Should the issue persist, contact 12345 for assistance. You are expected to report the situation in detail, providing any relevant evidence for a more effective resolution.

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  • Can I bring prescribed or personal medications from my home country to Shanghai?

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    According to the National Medical Products Administration, individuals can bring a small amount of medication for personal use when entering or leaving the country. However, the drugs should be for personal use, within reasonable quantity, and subject to Customs inspection.

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  • What are tax benefits for expats in China?

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    China offers various tax benefits for expats working in the country, including exemptions of personal income tax on certain subsidies, such as the subsidies for their housing, children's education, and language training.

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  • How do I enroll my child in kindergarten?

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    Parents can obtain specific information about kindergarten enrollment through official WeChat accounts and websites such as Shanghai Release (上海发布).

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  • Can my children get vaccinated in Shanghai?

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    In China, both expatriate and local children follow an identical vaccination schedule. If you plan to reside in China for over six months with children under age six, they must adhere to the same vaccination schedule as Chinese children.

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  • FAQs: China's visa-free entry policy

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    Foreign citizens applying for visa-free entry, upon their arrival in China, can stay 15 consecutive natural days, until the 24th hour of the 15th natural day, before leaving China.

    Foreign citizens eligible for the visa-free entry policy, whether in groups or as individuals, can apply for the visa-free entry policy.

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  • FAQs: Deferred taxation for reinvestment

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    Direct investment by overseas investors using their distributed profits is eligible for deferred taxation. This includes equity investments such as capital increases, establishment of new enterprises, and acquisitions of equity.

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  • FAQs: Shanghai's market access policies

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    In Shanghai, company registration is processed entirely on the website of the Shanghai Online Business Registration platform (https://yct.sh.gov.cn/portal_yct/). Shareholders and other relevant personnel must undergo the verification of their identity information via such digital methods as facial recognition and utilize electronic signatures in compliance with the Electronic Signature Law of the People's Republic of China.

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  • FAQs: Duty-free shopping in Shanghai airports

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    Passengers who have completed customs exit formalities and are about to travel abroad, as well as inbound passengers who have not yet completed customs entry, could purchase duty-free goods at airport duty-free stores.

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  • How do I file for individual income tax return?

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    The Individual Income Tax return in China involves reporting one's taxable income and settling the corresponding tax owed to the government. Upon completion of the process, taxpayers may qualify for a tax refund, owe additional tax, or neither.

    You can file Individual Income Tax return through your employer, a third-party agency, or the "个人所得税" app.

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  • Where can I find public restrooms?

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    When you’re wandering around Shanghai and nature calls, don’t worry. A WeChat mini-program can help you find the nearest public restrooms. Search for “上海智慧寻厕” (Find a toilet in Shanghai) in WeChat.

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