Nihao Mobile, a subsidiary of Zuangdong Xingding Communication Technology Co Ltd, caters to expats in China by offering an English-friendly SIM card service.

This article outlines how to acquire a Nihao SIM card at the Nihao Mobile app.

 

Ordering a SIM card:

1. Download the Nihao Mobile App.

You can download the Nihao Mobile app from the Apple App Store or Google Play Store. Search for "Nihao Mobile" and install it on your smartphone.

2. Click on "Shop".

There are various plans to choose from, so select the one that fits your needs and add it to your cart.

3. Click on the shopping cart icon in the upper right corner to pay.

4. Fill in your shipping information.

5. Confirm your order and pay.

6. Choose your payment method and process the payment (PayPal is available).

7. There is same-day dispatch for orders completed before 6 pm on working days, with free home delivery within 48 hours.

The logistics tracking number and a tracking link will be sent to your email.

 

Activation:

You will also receive a user guide in English with your package, which illustrates in detail how to activate your SIM card.

You can also refer to the following manual to activate your SIM card.

1. Open the app and select "English" as your preferred service language.

2. Click on "Activate a New Number" and choose "Activate and use a NEW number".

3. Fill in the form and your SIM card will be activated.

(You need to send pictures of the photo page of your passport, your Chinese visa page, entry stamp page, and a video selfie.)

Tips:

• Activation should be done on a smartphone or tablet.
• Please have your original identity document handy as you will need it to compete the activation.
• Once you've activated the SIM card, insert the SIM card into the first SIM card tray in your smartphone/tablet, then restart the phone, and you're good to go.