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Complaints

This section covers a formal channel for reporting problems and requesting administrative handling, allowing users to submit concerns, seek follow-up, and obtain support when issues require official review or intervention.

Complaint channels for foreign-invested enterprises

China has established a mechanism for addressing complaints and resolving issues raised by foreign-invested enterprises and their investors.

Frequently Asked Questions

Do I need a physical marriage certificate when applying for a residence permit for private affairs?

Residence permit

Do I need to declare my ADHD medication to customs during an airside transit at Shanghai Pudong Airport?

Customs

Is Wusongkou International Cruise Terminal an eligible port under the 240-hr visa-free transit policy?

Visa-free transit

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