Dispute Resolution
Shanghai provides mechanisms that help parties settle commercial and administrative disputes through arbitration, mediation, and complaint handling, offering structured pathways for resolving conflicts efficiently, fairly, and with minimal disruption to ongoing activities.
Arbitration
This section covers a binding dispute resolution process for commercial and civil conflicts, giving parties a formal and enforceable route to resolve disagreements outside traditional court proceedings.
Intl arbitration center relocates to new office
The Shanghai International Arbitration Center, a leading institution in China's international commercial arbitration landscape, has relocated to a new office to better serve global business entities.
Commercial mediation
This section covers a voluntary process that helps parties resolve business disputes through neutral mediation, encouraging dialogue, preserving business relationships, and reaching practical settlements that work for both sides.
Roster of Specially Invited Commercial Mediation Organizations for Shanghai Courts (July 2025)
The Shanghai High People's Court and the Shanghai Municipal Bureau of Justice jointly released the Roster of Specially Invited Commercial Mediation Organizations for Shanghai Courts (July 2025) on July 25.
Complaints
This section covers a formal channel for reporting problems and requesting administrative handling, allowing users to submit concerns, seek follow-up, and obtain support when issues require official review or intervention.
Complaint channels for foreign-invested enterprises
China has established a mechanism for addressing complaints and resolving issues raised by foreign-invested enterprises and their investors.
