No one wishes to fall ill, but if you do, it's important to know how to access medical care. You can either visit a hospital or consult a licensed pharmacist at a local pharmacy. Chinese pharmacies employ licensed pharmacists who can offer advice and guidance. However, for organ dysfunction, severe pain, persistent discomfort, or sudden worsening of symptoms, it is advisable to seek a formal examination at a hospital.

Overview of Chinese healthcare system

China's hospitals are divided into public and private institutions. Public hospitals, funded by the government, are classified into three levels based on their size, research capabilities, equipment, and other qualifications, with Level 3 Grade A hospitals being the highest tier. Level 1 hospitals, such as community health service centers, offer basic medical services like vaccinations and wound care. Public hospitals are non-profit and relatively affordable. You can verify a hospital's classification through the local health department's website.

General outpatient procedures in public hospitals

1. Registration

Hospitals use a real-name registration system, so remember to bring your identification documents. Many hospitals offer online appointment registration via their website, WeChat, or other platforms. Upon arrival, consult the service desk to confirm your department and proceed to the registration desk to pay. For first-time visits, you may need to purchase a medical record booklet and a magnetic card, although some hospitals now use electronic medical cards available through WeChat.

2. Consultation

After registration, proceed to the appropriate department for your consultation. In larger hospitals, you may need to wait for your number to be called, which will be displayed on an electronic board. The doctor will diagnose your condition and may request further tests. Follow their instructions for any additional examinations and return with the results for further diagnosis. If the follow-up cannot be arranged on the same day, you may need to register again.

3. Payment and medication

After paying at the cashier, collect your medication from the pharmacy by presenting your receipt. Some medications require a doctor's prescription. You may also choose to purchase medication from other pharmacies.

Tips

> Emergency services

For emergencies, such as sudden illnesses or injuries, visit the emergency department or call 120 for an ambulance.

> Multilingual medical services

Public hospitals in China have general, special needs, and international departments. General departments usually operate in Chinese, so consider bringing a Chinese-speaking friend if necessary. Special needs and international departments offer bilingual services though often at a higher cost. Many cities also have private or international hospitals with multilingual services.

> Insurance

It is advisable to purchase medical insurance while studying in China. Your institution will likely arrange a designated medical insurance plan. Be sure to understand the coverage and claim process of your policy.

Source: China Scholarship Council via "CSC Alumni" WeChat account