China's major courier companies:

• SF Express: 95338 (China); 021-95338 (International)
• JD Logistics: 021-950616
• China Post (EMS China): 021-11183
• ZTO Express: 021-95311
• YTO Express: 021-95554
• STO Express: 021-95543
• Yunda Express: 021-95546
• Deppon Express: 021-95353

 

International express companies:

• DHL Express: 021-95380/021-400-842-3550
• UPS: 021-400-820-8388
• FedEx: 021-400-886-1888
• ZGGShip: 021-13410237131

 

(1) Sending packages

Domestic

Most small packages should cost around 12 yuan to send within China. China delivery services also have a tracking service, which you can either use via the company's APP or WeChat mini-program, or by using the APP "Càiniǎo Guǒ Guǒ" (菜鸟裹裹) that bundles many logistics providers together.

If you choose to send the package yourself, you may need to know some basic Chinese or ask a friend for help. After requesting a delivery person to your address, just wait for the courier to arrive and pay the fee, which can be done using various types of payment.

SF Express is a very popular logistics company that provides English-language services on its official website.

Step 1: Select the shipping service.

Step 2: Fill out the form: provide the name, phone number, and address of both the sender and recipient.

Step 3: Choose the shipping mode.

Step 4: Provide the consignment name and estimated weight.

Step 5: Select a payment method and choose the express option.

Step 6: Opt for additional value-added services if needed.

Step 7: Write a message to the courier if you require special services.

Step 8: In the final step, you will get an estimated price before placing your order.

Step 9: You can track and trace your order, view waybill and route details, etc.

International delivery 

In addition to international express companies such as DHL, UPS and FedEx, domestic companies such as SF Express and China Post are also popular choices for reliable international shipping. All of the services have mini-programs on WeChat to easily place an order online. 

SF Express

You can find the operation guide to send parcels to foreign countries using SF Express in the above content.

China Post

China Post, the official postal service of China, provides two kinds of international delivery service: postal service and EMS (Express Mail Service).

If you choose EMS service, you can order online through the "EMS" WeChat mini-program. The courier will come to your location to pick up the package, similar to the process above.

The post service is more cost-effective, although it has longer delivery times.

Here is a guide on sending a package from a local post office. Remember to bring your passport or other valid ID documents.

Step 1: Inspect your items

The staff will inquire about and inspect the items to be sent. Some articles are prohibited, such as fruit, fresh meat, liquids, and creams.

Step 2: Weigh your package & calculate the charge

The staff will assist you in packaging your items with a suitable carton. You will be charged for the packing carton. Freight fees are determined based on the weight of your package and the chosen shipping service.

Step 3: Provide the shipping information

You will need to provide the information of the sender and the recipient, including the name, address, phone number, postcode, etc, as well as information on the items. If you encounter difficulties, the staff will assist you or you can refer to the sample as a guide.

Step 4: Pay the postage fee

 

(2) Receiving packages

Typically your package will arrive at a post office somewhere in the community for you to collect. You will need the information as to which office and which of the packages is yours. This may be sent to you by SMS or in the APP as outlined above, or, for online purchases, on the platform used to make the purchase.

Your package may also be sent to a self-pick-up locker within your residential complex. Simply enter the password that has been sent to your phone and the locker will open.

 

Source: sf-express.com, City News Service