Shanghai Hongqiao International Airport, Shanghai Pudong International Airport, Shanghai Wusongkou International Cruise Terminal, Shanghai Port International Cruise Terminal, Shanghai Railway Station.

Sites for customs inspection of goods

1. Hongqiao International Airport Terminal 1

Before security cheque:

2nd floor of Terminal 1, near the International and Hong Kong/Macao/Taiwan Departure entrance

Business hours: Monday to Sunday, 7:00 am to last flight

2. Shanghai Pudong International Airport Terminal 1

3rd floor of Terminal 1, Near Joint Inspection Area

Business hours: Monday to Sunday, earliest flight to last flight

3. Shanghai Pudong International Airport Terminal 2

3rd floor of Terminal 2, Near the Joint Inspection Area

Business hours: Monday to Sunday, earliest flight to last flight

4. Shanghai Railway Station

First floor near the tax refund counter of the Joint Inspection Hall

Business hours: 4:15 pm-5:30 pm on the day of train departure

5. Shanghai Port International Cruise Terminal

Near the tax refund counter of the Joint Inspection Hall of the Comprehensive Passenger Transfer Building

Business hours: 9:30 am-11:30 am or 11:00 am-1:00 pm on the day of cruise departure

6. Shanghai Wusongkou International Cruise Terminal

1st floor, to the right of Ticket Counter 1 in the Main Hall

Business hours: 11:30 am-4:30 pm on the day of cruise departure

Sites of tax refund agencies processing departure tax refunds

1. Hongqiao International Airport Terminal 1

After passing through security, turn right, then go straight for 30 metres and make another right turn. Walk straight 150 metres — the site is across from Gate T09.

Business hours: Monday to Sunday, 7:00 am until last flight

Tel: +86(0)21 2235 2987

2. Shanghai Pudong International Airport Terminal 1

After passing security, turn left and walk approximately 500 metres — the site is near Gate 19.

Business hours: Monday to Sunday - 24 hours

Tel: +86(0)21 6833 7509

3. Shanghai Pudong International Airport Terminal 2

After passing security, turn right and walk approximately 200 metres – the site is near Gate D83.

Business hours: Monday to Sunday – 24 hours

Tel: +86(0)21 6833 0115

4. Shanghai Railway Station

First floor near the tax refund counter of the Joint Inspection Hall

Business hours: 4:15 pm-5:30 pm the day of departure

5. Shanghai Port International Cruise Terminal

Near the Customs Inspection Area of the Joint Inspection Hall of the Comprehensive Passenger Transfer Building

Business hours: 9:30 am-11:30 am or 11:00 am-1:00 pm on day of departure

6. Shanghai Wusongkou International Cruise Terminal

Second floor near the entrance to the corridor of the side door of the duty-free shop

Business hours: 11:30 am to 4:30 pm on the day of departure

Source: The Shanghai Municipal Tax Service of the State Taxation Administration