Whether you are new to the city or a long-time resident, join us as we offer helpful tips and information on ordering food on HSR trains in China.

All you need to order food on trains is your smartphone. There are two ways to order, including online and on-site. If you choose to order online, you must download the "Railway 12306" (铁路12306) app.

Ordering Online

Before boarding

1. Register and log in the Railway 12306 app, and click the food ordering button.

2. Enter your train number, and click "Order Now".

3. Choose a pick-up point and then you can browse various food options.

4. Select the items you want, add them to your order, and fill the personal information and seat number.

5. Finally, submit your order and pay.

After boarding

Use WeChat to scan the QR code of Railway 12306 posted on your chair and the name of the train will be displayed. Follow the on-screen directions and steps to navigate to the food-ordering section, where you can browse various food options. Select the items you want and add them to your order. Don't forget to indicate your seat number before finalizing your order.

Keep in mind that it takes at least one hour to deliver food, so you need to make your order in advance.

 

Ordering On-site

After the train departs, the dining cart will come to your carriage. You can choose from a variety of instant meals, snacks, and drinks. Staff will provide hot water for you to prepare instant noodles or other instant foods.

Another option is to visit the dining car directly. The dining car is usually located in a specific carriage, which you can find by following the signs inside the train or asking staff. Upon arrival, you will find a variety of instant meals, snacks, and drinks available for purchase.

Payment Methods

You can pay for your meals through various means. Online orders can be paid via Alipay, WeChat Pay, or credit cards. For on-site purchases, cash and electronic payments are both accepted.

Food Choices

The food options on HSR trains are diverse, including traditional Chinese dishes, Western-style meals, vegetarian options, and local specialties. Snacks and drinks are available as well.

 

Source: CCTV