Immigration & Visas
-
−Visa-free policies
-
−Visa application
-
−Visa extension, change, reissuance
-
−Online arrival card
-
−Customs clearance
-
−Invitation letters
-
−Accommodation registration
-
−Physical examination
-
−Consulates
-
−Exit-entry bureaus
-
−Visas
-
−Customs & arrival
-
−Online arrival card
-
−Customs clearance
-
-
−Residence permit
-
−Stay permit
-
−Exit-entry permit
-
−Permanent residence
-
−Required documents
-
−Invitation letters
-
−Accommodation registration
-
−Physical examination
-
-
−Useful info
-
−Consulates
-
−Exit-entry bureaus
-
Visa-free policies
Visa application
Visa extension, change, reissuance
Online arrival card
Customs clearance
Invitation letters
Accommodation registration
Physical examination
Consulates
Exit-entry bureaus
Banking & Payments
-
−Banking
-
−Currency exchange
-
−Open a bank account
-
-
−Currency exchange
-
−Open a bank account
-
−Payments
Banking
-
−Currency exchange
-
−Open a bank account
Currency exchange
Open a bank account
Payments
Transportation
-
−Public transport
-
−Metro
-
−Bus
-
−Ferry
-
-
−Metro
-
−Bus
-
−Ferry
-
−Personal mobility
-
−Get a driving license
-
−Ride a bike
-
-
−Get a driving license
-
−Ride a bike
-
−Mobility services
-
−Taxi
-
−Airplane
-
−Train
-
-
−Taxi
-
−Airplane
-
−Train
Public transport
-
−Metro
-
−Bus
-
−Ferry
Metro
Bus
Ferry
Personal mobility
-
−Get a driving license
-
−Ride a bike
Get a driving license
Ride a bike
Mobility services
-
−Taxi
-
−Airplane
-
−Train
Taxi
Airplane
Train
Mobile & Internet
-
−Mobile phone
-
−Get a SIM card
-
−Prevent security risks
-
−Power banks
-
-
−Get a SIM card
-
−Prevent security risks
-
−Power banks
-
−Wi-Fi
-
−Popular apps
-
−Essential apps
-
−Apps for intl students
-
-
−Essential apps
-
−Apps for intl students
Mobile phone
-
−Get a SIM card
-
−Prevent security risks
-
−Power banks
Get a SIM card
Prevent security risks
Power banks
Wi-Fi
Popular apps
-
−Essential apps
-
−Apps for intl students
Essential apps
Apps for intl students
Employment
-
−Work permit
-
−Classification
-
−Application guide
-
−Other documents
-
-
−Classification
-
−Application guide
-
−Other documents
-
−Talent recognition
-
−Rights & benefits
-
−Public holidays
-
−Leaves policies
-
−Fast Pass
-
−Unemployment insurance
-
−High-temperature allowance
-
−Work injuries
-
−Arbitration of labor disputes
-
-
−Public holidays
-
−Leaves policies
-
−Fast Pass
-
−Unemployment insurance
-
−High-temperature allowance
-
−Work injuries
-
−Arbitration of labor disputes
-
−Labor contract
-
−Signing
-
−Probationary period
-
−Service period
-
-
−Signing
-
−Probationary period
-
−Service period
-
−Resignation & termination
-
−Career & professionals services
-
−Shanghai List of Recognized Overseas Occupational Qualifications
-
−Career guidance
-
−Useful websites
-
-
−Shanghai List of Recognized Overseas Occupational Qualifications
-
−Career guidance
-
−Useful websites
Work permit
-
−Classification
-
−Application guide
-
−Other documents
Classification
Application guide
Other documents
Talent recognition
Rights & benefits
-
−Public holidays
-
−Leaves policies
-
−Fast Pass
-
−Unemployment insurance
-
−High-temperature allowance
-
−Work injuries
-
−Arbitration of labor disputes
Public holidays
Leaves policies
Fast Pass
Unemployment insurance
High-temperature allowance
Work injuries
Arbitration of labor disputes
Labor contract
-
−Signing
-
−Probationary period
-
−Service period
Signing
Probationary period
Service period
Resignation & termination
Career & professionals services
-
−Shanghai List of Recognized Overseas Occupational Qualifications
-
−Career guidance
-
−Useful websites
Shanghai List of Recognized Overseas Occupational Qualifications
Career guidance
Useful websites
Healthcare
-
−Medical services
-
−Medical consultation
-
−Hospitals
-
−Emergency
-
−Mental health
-
−Traditional Chinese medicine
-
−Buy medicines
-
-
−Medical consultation
-
−Hospitals
-
−Emergency
-
−Mental health
-
−Traditional Chinese medicine
-
−Buy medicines
-
−Vaccination
-
−Rabies clinics
-
−Childhood vaccination
-
−Vaccination clinics
-
−Flu vaccine
-
−Digital vaccination certificate
-
-
−Rabies clinics
-
−Childhood vaccination
-
−Vaccination clinics
-
−Flu vaccine
-
−Digital vaccination certificate
-
−Health guides
-
−AED
-
−Blood donation
-
−Flu prevention
-
-
−AED
-
−Blood donation
-
−Flu prevention
Medical services
-
−Medical consultation
-
−Hospitals
-
−Emergency
-
−Mental health
-
−Traditional Chinese medicine
-
−Buy medicines
Medical consultation
Hospitals
Emergency
Mental health
Traditional Chinese medicine
Buy medicines
Vaccination
-
−Rabies clinics
-
−Childhood vaccination
-
−Vaccination clinics
-
−Flu vaccine
-
−Digital vaccination certificate
Rabies clinics
Childhood vaccination
Vaccination clinics
Flu vaccine
Digital vaccination certificate
Health guides
-
−AED
-
−Blood donation
-
−Flu prevention
AED
Blood donation
Flu prevention
Family
-
−Birth
-
−Marriage
-
−Bereavement
Birth
Marriage
Bereavement
Tourism
-
−Travel agencies
-
−Service centers
-
−Complaint handling
-
−Travel insurance
-
−Luggage storage
-
−Citywide guide
-
−At metro stations
-
−In parks
-
−In commercial zones
-
−Cunzhiji service
-
-
−Citywide guide
-
−At metro stations
-
−In parks
-
−In commercial zones
-
−Cunzhiji service
-
−Ticketing guide
-
−Venue tickets
-
−Online booking
-
-
−Venue tickets
-
−Online booking
Travel agencies
Service centers
Complaint handling
Travel insurance
Luggage storage
-
−Citywide guide
-
−At metro stations
-
−In parks
-
−In commercial zones
-
−Cunzhiji service
Citywide guide
At metro stations
In parks
In commercial zones
Cunzhiji service
Ticketing guide
-
−Venue tickets
-
−Online booking
Venue tickets
Online booking
Tax & Social Security
-
−Individual income tax
-
−Overview
-
−Annual settlement
-
−Tax benefits
-
−Special additional deductions
-
−Tax records
-
-
−Overview
-
−Annual settlement
-
−Tax benefits
-
−Special additional deductions
-
−Tax records
-
−Tax assistance
-
−Social insurance
Individual income tax
-
−Overview
-
−Annual settlement
-
−Tax benefits
-
−Special additional deductions
-
−Tax records
Overview
Annual settlement
Tax benefits
Special additional deductions
Tax records
Tax assistance
Social insurance
Education
-
−Basic Education
-
−Enrollment
-
−District policies
-
-
−Enrollment
-
−District policies
-
−Higher Education
-
−Scholarships
-
−Enrollment
-
−Study guide
-
−Safety guide
-
−Daily life
-
-
−Scholarships
-
−Enrollment
-
−Study guide
-
−Safety guide
-
−Daily life
-
−Tests & competitions
-
−HSK
-
−CSCA
-
−Competitions
-
-
−HSK
-
−CSCA
-
−Competitions
Basic Education
-
−Enrollment
-
−District policies
Enrollment
District policies
Higher Education
-
−Scholarships
-
−Enrollment
-
−Study guide
-
−Safety guide
-
−Daily life
Scholarships
Enrollment
Study guide
Safety guide
Daily life
Tests & competitions
-
−HSK
-
−CSCA
-
−Competitions
HSK
CSCA
Competitions
Daily Life
-
−Home & living
-
−Waste classification
-
−Courier services
-
−Housekeeping
-
−Utility bills
-
−Appliance care
-
-
−Waste classification
-
−Courier services
-
−Housekeeping
-
−Utility bills
-
−Appliance care
-
−Housing
-
−Buy a home
-
−Rent an apartment
-
-
−Buy a home
-
−Rent an apartment
-
−Pets
-
−Bring a pet to China
-
−Bring a pet out of China
-
−Get a dog license
-
−Pet adoption
-
−Rabies clinics
-
−Pet-friendly parks
-
−Take a train
-
−Take an airplane
-
-
−Bring a pet to China
-
−Bring a pet out of China
-
−Get a dog license
-
−Pet adoption
-
−Rabies clinics
-
−Pet-friendly parks
-
−Take a train
-
−Take an airplane
-
−Fitness
-
−Find a sports facility
-
−Swimming
-
−Soccer
-
−Jogging
-
−Cycling
-
−Climbing
-
−BMX
-
-
−Find a sports facility
-
−Swimming
-
−Soccer
-
−Jogging
-
−Cycling
-
−Climbing
-
−BMX
-
−Religious rituals
-
−Public service hotlines
Home & living
-
−Waste classification
-
−Courier services
-
−Housekeeping
-
−Utility bills
-
−Appliance care
Waste classification
Courier services
Housekeeping
Utility bills
Appliance care
Housing
-
−Buy a home
-
−Rent an apartment
Buy a home
Rent an apartment
Pets
-
−Bring a pet to China
-
−Bring a pet out of China
-
−Get a dog license
-
−Pet adoption
-
−Rabies clinics
-
−Pet-friendly parks
-
−Take a train
-
−Take an airplane
Bring a pet to China
Bring a pet out of China
Get a dog license
Pet adoption
Rabies clinics
Pet-friendly parks
Take a train
Take an airplane
Fitness
-
−Find a sports facility
-
−Swimming
-
−Soccer
-
−Jogging
-
−Cycling
-
−Climbing
-
−BMX
Find a sports facility
Swimming
Soccer
Jogging
Cycling
Climbing
BMX
Religious rituals
Public service hotlines
Shopping & Tax Refund
-
−Refund-upon-purchase
-
−Policy guide
-
−Visual feature
-
−Service directory
-
−Pilot program
-
-
−Policy guide
-
−Visual feature
-
−Service directory
-
−Pilot program
-
−Departure tax refund
-
−Policy guide
-
−Port locations
-
−Service locations
-
-
−Policy guide
-
−Duty-free shopping
-
−Eligibility & access
-
−Store locations
-
−Purchase rules
-
−Purchase & pickup
-
−Travel rules
-
−Hours & contact
-
-
−Eligibility & access
-
−Store locations
-
−Purchase rules
-
−Purchase & pickup
-
−Travel rules
-
−Hours & contact
-
−Online shopping
-
−Getting started
-
−Taobao
-
−JD.com
-
−Pinduoduo
-
-
−Getting started
-
−Taobao
-
−JD.com
-
−Pinduoduo
-
−Port locations
-
−Service locations
Refund-upon-purchase
-
−Policy guide
-
−Visual feature
-
−Service directory
-
−Pilot program
Policy guide
Visual feature
Service directory
Pilot program
Departure tax refund
-
−Policy guide
-
−Port locations
-
−Service locations
Policy guide
Duty-free shopping
-
−Eligibility & access
-
−Store locations
-
−Purchase rules
-
−Purchase & pickup
-
−Travel rules
-
−Hours & contact
Eligibility & access
Store locations
Purchase rules
Purchase & pickup
Travel rules
Hours & contact
Online shopping
-
−Getting started
-
−Taobao
-
−JD.com
-
−Pinduoduo
Getting started
Taobao
JD.com
Pinduoduo
Visas
-
−Visa-free policies
-
−Visa application
-
−Visa extension, change, reissuance
Port locations
Customs & arrival
-
−Online arrival card
-
−Customs clearance
Service locations
Residence permit
Stay permit
Exit-entry permit
Permanent residence
Required documents
-
−Invitation letters
-
−Accommodation registration
-
−Physical examination
Useful info
-
−Consulates
-
−Exit-entry bureaus
Tax service assistance at your fingertips
english.shanghai.gov.cn
Have any tax-related questions? Don't worry! Shanghai's 12366 tax service hotline is here to provide all the answers you need. Help is being offered in nine languages — English, French, German, Japanese, Korean, Russian, Spanish, Portuguese, and Arabic.
Here's how to use the service.
Dial 021-12366 and press 2 for foreign language services.
Follow the voice guide. For English service, press 1; for service in Korean, press 2. Just continue to listen to all the other language choices.
There is another option. You can visit the website of the Shanghai Municipal Tax Service for any consultation on tax-related matters.
Click the "Foreign Language Service" option and type your question in the chat box in any of the foreign languages available.
Updated on May 13, 2026
Source: Shanghai Municipal Tax Service
Feel free to email us if you have any requests or suggestionsintlservices@shanghai.gov.cn