Tourist Services

Practical support for your trip, from booking tickets and finding travel agencies to luggage storage, travel insurance, and help with complaints.

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List of 5A-rated travel agencies in Shanghai

Shanghai's thriving travel agency industry caters to a diverse clientele, offering an array of services that cater to every taste and budget. Here is a list of 5A-rated travel agencies in Shanghai.

Shanghai tourist information and service centers

Check out the locations, phone numbers, and opening hours of the Shanghai Tourist Information & Service Centers here.

How to buy tickets for performances and exhibitions

A guide to buying tickets at the city's main performance venues and booking exhibition and show tickets online.

How to navigate tourism issues in Shanghai

If you experience unsatisfactory service at a scenic spot, first address the concern with the staff on-site. Should the issue persist, contact 12345 for assistance.

All you need to know about travel accident insurance

Here is all the essential information you need to know about travel accident insurance before embarking on your next journey.

Find luggage storage

Where to find luggage storage services at Shanghai's metro stations, parks, and major commercial areas.

How can I find public restrooms?

When you're exploring Shanghai and need to find a restroom quickly, there's no need to worry. A convenient WeChat mini program is available to help you locate the nearest public restrooms with ease.