Public service hotlines in Shanghai
english.shanghai.gov.cn
| Service | Hotline |
| Fire | 119 |
| Police | 110 |
| Medical emergency | 120 |
| Government service | 12345 |
| Train ticket | 12306 |
| Tax | 12366 |
| Customs | 12360 |
| Property management | 962121 |
In China, emergency numbers are designated for specific purposes, with three different numbers for each situation.
Updated June 2, 2026