• Can a minor travel to China and stay in a hotel without a parent's presence?

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    As per the official response from the National Immigration Administration's 12367 Service Platform, there are no specific restrictions set by Chinese border control authorities for unaccompanied minors entering the country.

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  • What items are prohibited from being brought into China?

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    This guide aims to assist you in going through the Customs formalities when you enter China through international airports, seaports, trains or bus stations.

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  • How to apply for the Confirmation Letter for High Level Foreign Talents

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    This guide applies to the Confirmation Letter for High Level Foreign Talents.

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  • Who is eligible for the 240-hour visa-free transit policy in China?

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    The applicant must be a citizen of one of the following 55 countries that are eligible for the visa-free transit policy.

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  • Infographic | What you need to know about overtime pay during Spring Festival

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    Employees working on statutory holidays are entitled to three times their regular daily or hourly wage. This applies from Jan 28 to Jan 31 during this year's Spring Festival holiday.

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  • Is it legal to fire a pregnant employee?

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    The laws of China prohibit any employer from dismissing a female employee due to marriage, pregnancy, maternity leave or breastfeeding.

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  • How to renew a driver's license

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    The earliest renewal date is 90 days before your license expires. Even if your license has lapsed for up to a year, renewal is still possible.

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  • FAQs: Common issues with purchasing intl student insurance online

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    When purchasing insurance online, you might encounter some common issues. Refer to this Q&A to help things go smoothly.

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  • How do I get a notarial certificate of no criminal record?

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    The materials required for notarization include the certificate of no criminal record issued by the exit and entry administration department, a valid passport, a student ID card. When applying for a certificate proving you have no criminal record for a specific period, if you have used different passports during that time, you need to present all the passports that cover that period.

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  • How can I get a certificate of no criminal record?

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    People who have lived in China for a cumulative of 180 days or more since their entry into the country can request a criminal record check.

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  • How can I check the amount I have accumulated in my social security account?

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    A: You need to bring your insurance documents to the nearest district social security center to check the pension insurance payment status. You can inquire about the details of your account of housing provident fund for the past three years at the outlets of the Shanghai Provident Fund Management Center or those of the China Construction Bank, with any of the following valid identification – passport, residence permit, exit and entry permit, or other valid ID.

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  • How do I apply for a work-type residence permit in Shanghai?

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    To obtain a work-type residence permit in Shanghai, foreigners need to submit their passport, visa, completed application form, health certificate, official letter of application, and proof of a foreigner's work permit. Contact the Exit-Entry Administration Bureau of the Shanghai Public Security Bureau at 021-12367 for more information.

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  • How do I get a pet out of China?

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    About a week to 10 days before your departure, submit all required documents, including the pet's health and vaccination records, the pet owner's identity information, and flight details, to Huangpu Customs online through the international trade single window to acquire an Animal Health Certificate.

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  • How to book a medical check appointment if I don't have a Chinese phone number?

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    All bookings are currently managed through the WeChat account "SITHC-SHHG". However, for foreign students who are new to Shanghai and do not yet have access to WeChat, an external mailbox has been set up to assist you.

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  • FAQs: What to do in a labor dispute

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    Here are the answers to some of the most frequently asked questions on labor disputes and resolutions.

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  • How much should I contribute to the housing provident fund?

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    If you work in Shanghai, don't forget to ask your company to set up and contribute to your housing provident fund. Here is an illustration to show you how much you should contribute to your housing provident fund. 

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  • FAQs: Individual income tax annual settlement

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    The deadline for filing annual individual income tax (June 30) is approaching. Here are some frequently asked questions from expats. Make sure to file on time!

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  • Where can I store my luggage while traveling in Shanghai?

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    There are 32 metro stations offering storage services, with 61 locations and 1,760 lockers available. In addition, 227 cultural and tourist sites across the city also offer luggage storage services.

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  • How does an employer open a personal housing provident fund account?

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    If you hold a Foreign Permanent Resident ID Card, your employer can open a personal housing provident fund account online for you. The personal account will be contributed by monthly deposits by both employers and employees.

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  • How can I withdraw social security contributions?

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    For those who leave the country before reaching the stipulated pension age, their individual social insurance accounts will be retained. If they return to China for employment, their contribution years will be accumulated.

    Alternatively, upon a written application to terminate the social insurance relationship, the balance in their individual social insurance account can be paid out to them in a lump sum.

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