Navigating tax refunds while traveling can be tricky, but Shanghai makes it easy with convenient tax refund centers at major airports and cruise ports. This guide will help you find these locations to ensure a hassle-free experience.

Tax refund agencies in Shanghai

• Bank of China Shanghai Branch
• China Construction Bank Shanghai Branch
• Bank of Communications Shanghai Branch

Locations for processing refunds

1. Shanghai Hongqiao International Airport Terminal 1

Opposite Boarding Gate T09, after security check

Opening hours: Monday - Sunday, 7 am - last flight

Contact: 021-2235-2987

2. Shanghai Pudong International Airport Terminal 1

Near Boarding Gate 19, after security check

Opening hours: Monday - Sunday, 24 hours

Contact: 021-6833-7509

3. Shanghai Pudong International Airport Terminal 2

Near Boarding Gate D83, after security check

Opening hours: Monday - Sunday, 24 hours

Contact: 021-6833-0115

4. Shanghai Pudong International Airport Satellite Terminal 1

Near Boarding Gate G135, after security check, 3F

Opening hours: Monday - Sunday, first international flight - last flight

Contact: 021-6835-6850

5. Shanghai Port International Cruise Terminal

Near customs in the joint inspection area

Opening hours: On the day of cruise departure, 9:30 am - 11:30 am or 11 am - 1 pm

6. Shanghai Wusongkou International Cruise Terminal

3F, Terminal 1 and 2 (next to the duty-free shop)

2F (opposite the duty-free shop), Terminal 3 (Oriental Sunshine)

Opening hours: On the day of departure, subject to boarding time

Updated Aug 25, 2026

Source: Shanghai Municipal Tax Service of the State Taxation Administration