Q: Who can shop at airport duty-free stores?

A: Duty-free stores located in airport departure and arrival restricted areas serve passengers departing on or arriving from international, Hong Kong, Macao, and Taiwan flights. The availability of departure and arrival duty-free stores varies by airport and terminal.

Passengers traveling solely on domestic flights cannot access duty-free stores located in international departure or arrival restricted areas.

Q: Can connecting passengers shop at a duty-free store at Pudong airport?

A: Access depends on the passenger's transfer route and the areas they enter during the transfer.

Passengers who remain in or enter the international departure restricted area may use the duty-free stores located there. Passengers transferring between domestic flights cannot access the international duty-free area.

Some international transfer passengers remain in the transit area and do not pass through the arrival duty-free shopping area. Passengers should follow the airport's transfer signs or ask airport staff which stores are accessible along their route.

Updated Aug 25, 2026

Source: Shanghai Customs