• Who is eligible for the 240-hour visa-free transit policy in China?

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    Here are the required documents for the 240-hour visa-free transit. The applicant must be a citizen of one of the following 54 countries that are eligible for the visa-free transit policy...

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  • Can I combine modes of transportation and still be granted the 240-hour visa waiver?

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    If it is one of the 60 open ports of entry and exit, it is allowed. Please refer to the complete list in the chart.

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  • How is the duration of the 240-hour visa-free transit calculated?

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    A: The border inspection station will issue you a temporary entry permit, and the visa-free transit is calculated from 12 am of the next day upon arrival. You can make cross-province travels within the allowed areas for visa-free transit travelers in 24 provinces (autonomous regions and municipalities) for up to 240 hours.

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  • Where should I go for border inspection procedures when arriving at the port of Shanghai?

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    A: The Shanghai Border Inspection Authority has set up special channels for the 240-hour visa-free transit at Shanghai Pudong International Airport, Hongqiao International Airport, and Shanghai Port (Passenger). You can follow the signs to the special channels.

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  • Can I bring fruit with me during my layover in Shanghai?

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    Fresh fruits and vegetables are prohibited from being carried or sent into the country. Check out the full list of animals and plants, their products, and other quarantine items prohibited from being carried or sent into China here.

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  • Where can I store my luggage while traveling in Shanghai?

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    There are 32 metro stations offering storage services, with 61 locations and 1,760 lockers available. In addition, 227 cultural and tourist sites across the city also offer luggage storage services.

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  • Can I bring necessary medication for personal use when traveling in Shanghai?

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    According to the National Medical Products Administration, individuals can bring a small amount of medication for personal use when entering or leaving the country. However, the drugs should be for personal use, within reasonable quantity, and subject to Customs inspection.

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  • How can expats register for temporary accommodation?

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    The local police station will handle the registration. After the applicant completes the form, the police station will verify the information and keep a copy on record.

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  • What can't I bring into a subway station?

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    To ensure seamless passage, it's crucial to be aware of items that are not permitted inside the station.

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  • Where can I find public restrooms?

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    When you’re wandering around Shanghai and nature calls, don’t worry. A WeChat mini-program can help you find the nearest public restrooms. Search for “上海智慧寻厕” (Find a toilet in Shanghai) in WeChat.

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  • How to respond to emergencies

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    In China, there are three key emergency hotlines to provide immediate assistance in urgent situations: 110 for police, 119 for fire, and 120 for medical emergencies.

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  • What if I lose my passport?

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    The step-by-step process includes reporting the lost passport, obtaining the lost passport report, applying for a new passport, updating accommodation details at the hotel or permanent residence's nearby police station with the new passport number, and preparing the necessary application materials for the residence or stay permit.

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